Terms of Service
Effective date: March 1, 2026 Last updated: March 1, 2026
The short version
These are the terms you agree to when you use this website, our services, or any of our products. Please read them. If you don’t agree, please don’t use the site or buy from us.
The things to know upfront:
- No refunds on any purchase. All sales are final.
- You must be 18 or older to use this site or buy anything from us.
- Our content is ours. You can use what you’ve bought for your own business, but you can’t repackage, resell, or redistribute it.
- We’re based in Ohio and these terms are governed by Ohio law.
If those work for you, keep reading. The full version is below.
1. Who we are
This website (ExclusivelyCindy.com) is operated by Cindy Gordon LLC, an Ohio limited liability company doing business as Exclusively Cindy. In these Terms, “we,” “us,” “our,” “Exclusively Cindy,” or “Cindy Gordon LLC” all refer to the same business.
Contact: Cindy Gordon LLC 19 Maple Street, Box 183 Plain City, OH 43064 Contact us
2. Acceptance of these terms
By accessing this website, signing up for our newsletter, downloading a free resource, purchasing a product or service, or using any feature of our site, you agree to these Terms of Service, our Privacy Policy, our Disclaimers, and our Cookie Policy.
If you don’t agree with any part of these terms, please don’t use our site or services.
3. Eligibility
You must be at least 18 years old to use this site or purchase anything from us. By using the site, you confirm that you are 18 or older and have the legal capacity to enter into a binding agreement.
Our services are designed for adult business owners and professionals. We do not knowingly market to or accept business from anyone under 18.
4. What we offer
This website provides access to:
- Free resources like The AI Phrases That Are Killing Your Trust lead magnet
- Digital products like the Storytelling That Converts workbook
- Online courses including Unmistakable: The Foundation
- Coaching services including private Strategy Sessions and ongoing 1:1 coaching
- Group programs including masterminds and retreats
- A podcast and newsletter with educational content
Service offerings, pricing, and availability may change at any time without notice.
5. Purchases and payment
Payment processing
All purchases on this site are processed through Stan Store (powered by Stripe). When you check out, you’re redirected to Stan Store’s secure checkout. We do not see, store, or process your credit card information directly. Stan Store and Stripe handle all payment processing under their own terms and privacy practices.
By making a purchase, you authorize us (through Stan Store) to charge your chosen payment method for the full purchase amount, including any applicable taxes.
Pricing
All prices are listed in U.S. dollars unless otherwise stated. We may change prices at any time, but the price you pay is the price displayed at the time of your purchase.
Delivery of digital products
Digital products and course access are delivered electronically, typically immediately after purchase or at the start date specified at checkout. Coaching and consulting services are scheduled and delivered as outlined in the offer description.
6. Refund policy
All sales are final. We do not offer refunds for any product or service.
This applies to:
- Digital downloads (workbooks, guides, lead magnets)
- Online courses (including Unmistakable: The Foundation)
- Coaching sessions (Strategy Sessions, 1:1 packages, mastermind enrollment, retreats)
- Any other product or service we sell
Before you purchase, please make sure the product or service is right for you. We provide detailed descriptions, sample content where possible, and welcome questions in advance — please send us a note with the Contact us form before purchasing if you’re unsure.
If you experience a technical issue accessing your purchase, please contact us and we’ll work with you to resolve it.
7. Course and program access
When you purchase a course or program, you receive a personal, non-transferable license to access the content for the access period specified at the time of purchase.
You may not:
- Share your login credentials with anyone else
- Distribute, copy, or repost course materials
- Resell, sublicense, or repackage the content
- Use the content to train AI models or build competing products
- Use our content as the basis for your own coaching, course, or consulting offering
We reserve the right to terminate access without refund if these rules are violated.
8. Intellectual property
All content on this site — including but not limited to course material, workbooks, articles, podcasts, videos, graphics, photos, frameworks, methodologies, the Selective Visibility approach, the Unmistakable Movement, the Voice Fingerprint, the Anti-Playbook, and any other proprietary terms — is the intellectual property of Cindy Gordon LLC and is protected by U.S. and international copyright, trademark, and other intellectual property laws.
You may:
- Use what you’ve purchased for your own business
- Quote brief excerpts of our public content (newsletter, podcast, blog) with credit to Cindy Gordon and a link back to ExclusivelyCindy.com
- Share our free public content with others (link to it, don’t copy and repost it)
You may not:
- Copy, reproduce, modify, or distribute our content without written permission
- Use our content to create derivative works, including AI-generated material
- Remove any copyright, trademark, or other proprietary notices
- Use our trademarks, logos, or brand names without written permission
9. User-submitted content
If you submit testimonials, comments, reviews, questions, or other content to us (through forms, surveys, DMs, emails, or other channels), you grant us a worldwide, royalty-free, perpetual license to use, display, share, and adapt that content for marketing and business purposes, including on our website, social media, sales pages, and promotional materials.
You confirm that any content you submit is your own and doesn’t violate anyone else’s rights. We may credit you by first name, social handle, or business name unless you ask us not to.
10. Acceptable use
You agree not to:
- Use the site or our services for any unlawful purpose
- Harass, threaten, or harm other users, our team, or our community
- Attempt to gain unauthorized access to the site, our systems, or other users’ accounts
- Use automated tools (bots, scrapers, crawlers) to collect information from the site
- Upload viruses, malware, or anything else that could harm our systems
- Impersonate anyone else
- Disrupt or interfere with the site’s operation
We reserve the right to suspend or terminate access for any violation of these rules.
11. Disclaimers and no professional advice
All content and services we provide are for educational and informational purposes only.
We are not your lawyer, doctor, therapist, financial advisor, or accountant. Nothing on this site constitutes legal, medical, mental health, financial, tax, or other professional advice. If you need that kind of advice, please consult a licensed professional.
For our complete disclaimers — including income claims, results, affiliate disclosures, and external links — see our Disclaimers page, which is incorporated into these Terms.
12. Limitation of liability
To the maximum extent permitted by law:
Cindy Gordon LLC, its officers, employees, contractors, and affiliates are not liable for any indirect, incidental, consequential, special, or punitive damages arising out of your use of this site or our services, even if we’ve been advised of the possibility of such damages.
Our total liability to you for any claim arising out of or relating to these Terms or your use of our services is limited to the amount you paid us in the twelve (12) months preceding the claim, or $100, whichever is greater.
You use this site and our services at your own risk. Results are not guaranteed and depend on many factors outside our control, including your effort, your business, your audience, and the market.
Some jurisdictions don’t allow limitations on certain damages, so some of these limitations may not apply to you.
13. Indemnification
You agree to indemnify, defend, and hold harmless Cindy Gordon LLC and its team from any claims, damages, costs, and expenses (including reasonable attorneys’ fees) arising out of:
- Your use of the site or our services
- Your violation of these Terms
- Your violation of any law or third-party right
- Any content you submit to us
14. Affiliate disclosure
This site may contain affiliate links. If you click an affiliate link and make a purchase, we may earn a small commission at no additional cost to you. We only recommend products and services we genuinely use or believe in. See our Disclaimers for more.
15. Third-party links
Our site may contain links to third-party websites or services that we don’t own or control. We’re not responsible for the content, privacy practices, or terms of those sites. Visiting them is at your own risk.
16. Termination
We reserve the right to suspend or terminate your access to the site or any service at any time, with or without notice, for any reason — including but not limited to violation of these Terms, suspected fraud, or harmful behavior toward our team or community.
If your access is terminated for cause, you are not entitled to a refund.
You may stop using the site at any time. Unsubscribing from our email list does not require account termination.
17. Governing law and dispute resolution
These Terms are governed by the laws of the State of Ohio, without regard to its conflict of laws principles.
Any dispute arising out of or relating to these Terms or your use of our services will be resolved through:
- First, good-faith negotiation. Email us at cdg (@) cindygordonllc (dot) com and we’ll try to work it out within 30 days.
- If that doesn’t work, binding arbitration in Ohio under the rules of the American Arbitration Association, on an individual basis. You agree to waive your right to participate in a class action lawsuit or class-wide arbitration.
- If arbitration is unavailable, exclusive jurisdiction lies with the state and federal courts located in Union County, Ohio.
18. Changes to these terms
We may update these Terms from time to time. When we do, we’ll update the “Last updated” date at the top. Material changes will be communicated by email or a notice on the site. Continued use of the site after changes means you accept the updated Terms.
19. Severability
If any part of these Terms is found to be invalid or unenforceable, the rest remains in full force and effect.
20. Entire agreement
These Terms, together with our Privacy Policy, Disclaimers, and Cookie Policy, make up the entire agreement between you and Cindy Gordon LLC regarding your use of this site and our services.
Contact us
Questions about these Terms? Reach out:
Cindy Gordon LLC 19 Maple Street, Box 183 Plain City, OH 43064 Contact us
